Privacy Policy
Dynamic Ascend LLC
Effective Date: February 15, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Dynamic Ascend LLC (“Company,” “we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We may collect the following information:
Personal Information
• Name
• Phone number
• Email address
• Pickup and drop-off details
• Appointment and service information
• Information submitted through website forms
• Records of SMS opt-in consent and timestamps
Non-Personal Information
• IP address
• Browser type
• Device information
• Website usage data and analytics
• Cookies and similar technologies
2. How We Use Your Information
We use collected information to:
• Respond to inquiries
• Coordinate and schedule transportation services
• Send service-related notifications
• Provide customer support
• Improve website functionality and services
• Maintain communication preference records
• Comply with legal obligations
We do not sell, rent, or trade personal information.
3. SMS Messaging & Compliance
If you provide your phone number and consent to receive SMS messages, Dynamic Ascend LLC may send text messages related to:
• Ride confirmations
• Scheduling updates
• Dispatch notifications
• Service-related communications
Opt-In & Consent
• You will only receive SMS messages if you explicitly opt in through our website form
• Consent to receive SMS messages is not a condition of purchase
Message Frequency
• Message frequency may vary based on your service request
Fees
• Message and data rates may apply
Opt-Out Instructions
• You may cancel SMS notifications at any time by replying STOP
• You will receive a confirmation message and will not receive additional messages unless you opt in again
Help
• Reply HELP for assistance
• You may also contact us at info@dynamicascend.com
Carrier Disclaimer
• Carriers are not liable for delayed or undelivered messages
4. Required Non-Sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Information Sharing
We may share information only as necessary to:
• Provide requested services
• Work with contracted service providers
• Deliver SMS messages through authorized messaging providers
• Comply with legal obligations
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers of text message services solely for delivery purposes.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Analyze website traffic
• Improve user experience
• Maintain website functionality
You may control cookies through your browser settings. Disabling cookies may limit certain website features.
We do not use cookies to collect or share SMS opt-in data for marketing purposes.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
• Secure data storage
• Access controls
• Encryption where appropriate
While we take reasonable steps to protect your data, no system is 100% secure.
8. Your Rights
You may:
• Request access to your personal information
• Request correction or deletion
• Withdraw consent for future communications
• Opt out of SMS by replying STOP
To exercise these rights, contact us at info@dynamicascend.com.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with the effective date.
11. Contact Information
Dynamic Ascend LLC
Email: info@dynamicascend.com
Website: https://dynamicascend.com
By using our website and services, you consent to this Privacy Policy.